Carnegie interpersonal relationship
Second to people with people
Carnegie has his unique insight in handling interpersonal relationships. I have already introduced the contents of the four aspects, under
To see another secret of Carnegie and people.
Carnegie pointed out that when talked to others, don't start with the discussion, you must emphasize and
The things that the two sides agreed to be started. Continuously emphasize that you are all working hard, the only difference is only
The method is not the purpose.
To make the other party say "Yes, Yes" as much as possible, don't make him "no" as much as possible.
"A 'negative' response", Professor Ofos, said in his "influencing human behavior" book,
"It is the most uncomfortable obstacle, when a person is saying 'no', all of his personality dignity, asking him to stick to
bottom. Maybe he feels wrong after things; however, he must consider valuable self-esteem! Since said
His mouth, he has to stick to it. Therefore, it is the most important thing to make the other party to adopt a positive attitude.
"People who know how to speak will get some 'Yes' reaction' at the beginning, then introduce the audience psychological
direction. Just like the movement of the ball, hit from one direction, it is biased to one party; to make it rebound back
If you have to spend more power.
"This kind of psychological model is obvious. When a person is saying 'no', it is indeed a negative, he is expressing
It is no means a simple word. The entire organization of his body - endocrine, nerve, muscle - all condensed into one
The stated state, usually it can be seen that the body produces a state of shrinkage or preparation of shrinkage. In short, the entire nerves and muscles
The meat system forms a state of resisting acceptance. Conversely, when a person said 'is', there is no such shrinkage.
The phenomenon is generated, and the body tissue is advanced, accepted, and open. So we can cause 'Yes, it is.
The situation is more likely to make the other party noticed our ultimate goal.
"This 'is' reaction is a very simple skill, but how many people are ignored! Generally, people
If you have an objection attitude, you can get their self-reverness. The fierce person with the conservative person is
When you together, you must have anger the opponent. And in fact, what is the benefit? If he just wants to get
To a pleasure, you may be forgiven. But if he is going to achieve, he is too stupid in his psychology.
"A student, or customer, or husband, or wife, you need an angel's words at the beginning.
Wisdom and patience can make this negative attitude into a positive attitude. "
This kind of "yes, yes", making James Albus, Greenwich Savings Bank, New York City
I have retained a co-payment, otherwise I will lose him.
"That person came in to open a household," Mr. Alber said, "I will give him some usual forms to let him fill.
Some questions have answered with him, but some he refuses to answer.
"Before I study the people's skill, I will definitely say that if he refuses to disclose the bank.
If we don't let him open an account, I am shameful for the way I have taken in the past. Of course, like that
It will make me feel happy. Because I showed who is the boss, I also showed the rule of the bank.
Capacity. But that attitude, of course, there is a feeling of popularity and paying attention to people who can't let in the opening.
"I decided to take a very common common sense that morning. I decided not to talk about the bank's needs, and talk about
Equal. Most importantly, I decided to make him say 'yes at the beginning, so I don't oppose him, I am against him.
Said that the information he refused to disclose is not absolutely necessary.
"Yes, of course, he replied." "Don't you think, 'I continue to say,' Tell us the most close relative name, it is a very good
Method, in case you die, can we correct your desire correctly? '"He said,' is
of'".
"The attitude of the young man softened, when he found that the information we need is not for us, but
When he has changed his attitude. Before leaving the bank, the young man didn't only tell me all about him.
The information, but also under my suggestions, I opened a trust account, specified his mother as the beneficiary, and very happy
Answer all information about his mother.
"I found that if you let him say it ', it is', he will forget what we are striving, and willing to go
Do what I suggest. "
"In my area, there is a person, our company wants to sell things to him," Joseph Yalisen said he
It is the salesman of West House. "My predecessor, I have been looking for ten years, and there is no result. When I receive this
When the area, I also found him for three years, I can't get orders, and finally, after countless visit and talk, I
We sold several engines to him. If these engines do not have problems, I am convinced that he will open a few hundred
Motivation order. This is my expectation.
"I know that these engines don't have problems. Therefore, when I went to him after my three-star, I was interested.
Very high.
"But my interest is not maintained for a long time, because the chief engineer greets me with this amazing thing:
'Yalisen, I can't buy your engine anymore. '"Why?' I asked in surprise. 'Why?'
"'Because your engine is too hot, my hand can't put it up.'" I know what benefits will be argued with him,
I have already done too long. So I remember to get 'Yes, it is' the reaction.
"'Listen to me, Mr. Smith,' I said. 'I agree with you.
If those engines are too hot, you should not buy again. Your engine heat should not exceed the national electrical manufacturing
The standard of the guild, isn't it? '"He agreed,' Yes'. I have already got my first 'is'.
"The rule of the 'Electrical Manufacturing Association is that the appropriate engine can be more than seventy-two degrees higher than the indoor temperature.
Isn't it right? 'Yes,' he agreed. 'It is indeed, but your engine is hot.' "I didn't follow
He debated. I just asked: 'The factory has more hot.'.
"He said, 'About 75 degrees.'" "So, 'I answer,' If the factory is seventy-five degrees,
Plus seventy-two degrees, a total of 147 degrees, if you put your hand in the hot one hundred and forty-seven degrees
Is it very hot? Is it very hot? '"He must say' Yes'" "" So, 'I propose,' no
Isn't a good way to put your hand on the engine? '"' I think you are right, 'he admits. I
They continued to talk for a while, then he called a secretary, and opened a place worth $ 35,000 in order for the next month.
"I spent a lot of money, I lost a lot of business, I finally learned: I can't argue with others.
From other people's point of view, let him say 'Yes, yes' is more harvest and more interesting. "
Adidine Sino, who hosts the Kaariki course in Auckland, California, describes the reason why he becomes a store.
Guest, just because the store owner turned, he said the relationship between "good". Eddi likes with a bow
The arrow hunting and spent a lot of money in terms of buying a bow, arrow, and equipment. When his brother came to see him, he wanted to rent a bow with his brother to hunting a bow. But the clerk said they did not rent a bow, so Eddi called
Give another store. Eddie described the incident occurred.
"A voice sounds very happy, answering the phone, his reply to me, the question, and the original
The store is completely different. He said it is sorry that they no longer rent a bow, because they can't afford it. Then he asked me
Don't rent a bow, I replied, 'Yes, a few years ago. He reminds me that I may pay twenty-five times.
Thirty dollar rent, I said right again 'good. Then he asked me if I want to save some money, of course
I replied again 'good. He explains that they are auction some bows with all equipment, as long as thirteway nine fifth
A set of money, I only have to pay more than four pieces of nine-year five yuan, you can buy a set. He explained this is him.
Why do they stop selling a bow? He asked me that I did this. My 'good' answer guides
I went to buy a set of bows, and when I got to take the bow, I bought some other things in his store. And from that
In the future, I have become their fixed customers. "
"Athens's cattle" Socrates is a born child, although it is often barefoot, but it is 25 years old bald.
I took a 19-year-old girl. He did a few more people in history: he thoroughly
Changed the trend of human beings. Now, in twenty-three centuries after his death, he is also honored in this controversy.
One of the best eloquence in the world.
What is his way? Does he say that they are wrong? No, he is too late, will not do that kind of thing.
His complete method, now called "Socrates Law", to get 'Yes, Yes "is the basis. He asked
Questions are all necessary to agree. He continually got an agreement and an agreement until he had a lot of '
Yes, yes. He continually asked until the end, almost unknowingly, his opponent discovered himself
Conclusion, he was resolutely opposed before a few minutes.
Next time we have to say hello to others when he is wrong, don't forget the barefoot Socrates, and propose
A gentle problem - a problem that will be "yes, it is".
The Chinese have a motto, full of long-lasting wisdom: "Light serve is far away."
If you have to agree with you, remember the following rules:
"Let the other party say" Yes, yes'. "
Carnegie thinks most people, to make others agree with his own point of view, especially pushing
Salesman, often can't help this. Try to let the other party talk, he understands his career and his questions.
More than you.
So ask him questions and let him tell you a few things.
If you don't agree with him, you may want to interrupt him. But don't do that, it is very dangerous. When he has a lot
When he hurried, he would not care about you. So you have to listen patiently, holding an open cardiagy;
It is necessary to do sincerity, let him fully say his view.
Let another person speaking, not only help to deal with business in the mall, but also help to deal with things happening in the family.
The relationship between Barbella Wei Mier and his daughter Lori went to the past, Lori's past is a very embarrassment, very happy
The child, but it has become very uncomfortable to teens, sometimes, even likes to argue. Mrs. Weier
I have taught her, intimidating her, but also punishes her, but everything will not receive the effect.
"One day," Mrs. Wei Sheng said in a class of Carnegie courses. "I gave up all efforts. Lori is not
If you listen to me, the family is not finished, I will leave her girlfriend. When she came back, I certainly had to scream to her, but I have no power to lose my temper. I just looked at her and said sadly, 'Lori, why
What will this? '"Lori see my mood, ask me with calm tone,' Do you really want to know? 'I nod,
So Lori told me that there was a little spit and spit it, and later did not reserve everything. I am from
I haven't listened to what she wants to say, I always tell her what to do. When she wants her ideas, feelings, views
When I v. I always interrupt her, and give her more orders.
I started to realize that she needs me not a busy mother, but a secret friend, let her bring the growth.
Her depression and chaos are vented. I should listen to the past, but I have never listened to her talk.
"From then, I let her say as much as possible. She told me in her heart, and the relationship between us is big.
To improve. She again became a very cooperative person "French philosopher Rossi August said:" If you have to get the enemy,
It is more than your friends; if you have to get a friend, let your friend feel better than you. "
Why is this sentence? Because when our friends are fashionable than us, they have an important
The feeling of characters; but when we express more than him, they will have a sense of inferiority, causing envious and embrace.
jealous.
New York City Community Personnel Bureau's best work introduction consultant is Henry Tower, but the past is not like this.
In the first few months of her first arrival in the Person, Henry Tower did not even have a friend in her colleagues. why?
Because she has blew her ahead of the post introduction, she opened a deposit account, and what she did
one thing.
"My work is doing well, and I am very proud," Henry Tower said in Carnegie's curriculum. "But my same
Not only don't share my achievements, but also very unhappy. I am eager to like me, I really hope him.
They became my friend. After listening to some suggestions from the Carnegie course, I started to talk about myself.
Talk. They also have a lot of things to boast, telling me their achievements, making them more excited than listening to me.
Now when we have time to chat, I will ask them to tell me their joy, so let me share,
I only said that I had my own achievements when they asked me. "
The German has a proverb, most is this: "The purest and happiness is our envy from those we envoys.
The malicious happiness that is not fortunate is. "Or, in other words:" The purest happiness is what we are from other
Happy people get in trouble. "
Yes, some friends, you can get happiness from your trouble, it is extremely fast than getting from your victory.
Musk is much more.
Therefore, we should look at your own achievements. We must be modest, such words, will always be welcomed.
We should be modest, because you have nothing to do. We will die, and I will forget one after a hundred years.
Dry two. Life is too short, don't talk about our achievements in front of others, so that others are impatient, we have to drum
Encourage them to talk about themselves. Recalling, there is nothing to talk about anyway.
Do you know what makes you didn't become idiot? There is nothing a gainful thing, but it is your thyroid
The iodine is divided, and the value is only five points. If the doctor cuts the thyroid of your neck, take a little iodine, you will change
It's an idiot. Five points can buy a little iodine from the street corner pharmacy, which makes you don't live in the madhouse.
thing. Iodine value of five points! Nothing is talking. Therefore, if you want someone to agree with your point of view, the rules that should follow are:
"Let the other parties speak more."
Try to understand others, you can create a miracle from his point of view, so that you get friendship, reduce
Friction and difficulties.
Remember, others may be completely wrong, but he doesn't think it is. Therefore, don't blame him, only fools
Then do it. Try to understand him, only smart tolerance, special talents will do this.
The reason why others think that there must be some reason. I'm trying to have the hidden reason.
Amgeted his behavior, maybe his personality key.
Try faithfully put themselves in his situation.
If you say to yourself: "If I am in his case, what do I feel, what is the reaction?"
You will save a lot of time and distress, because "If you are interested in reasons, we will not like the results."
Moreover, in addition to this, you will greatly increase your skills you are in the world.
"Suspension for a minute," How to make people change the gold "in his work," suspend one
Minutes, interested in your own things, I don't care about the other things, and make each other, then
, You will understand that other people are holding this attitude! So, like Lincoln and Roosevelt, you have
It has mastered the only solid foundation for any work, except for the work of guarding prisons; that is,
Whether it can be successful, you can see you can accept the psychology of sympathy and accept others. "
Girard Lerenbai said in his book, "Improving the heart of others" said:
"When you show that you think that others think and feel as important as your own concept and feelings, talk
There will be a harmonious atmosphere. When you start talking, let the other party present the purpose or direction of the conversation. What if you are
Listener, what do you want to hear to control what you said. If the other party is the listener, you accept his view
Read will encourage him to open your mind to accept your concept. "
Carnegie himself appeared. Over the years, Carnegie has often wandered and riding in a park near his home.
Like the Nursers of the ancient Gaoqi, he only worships an oak tree, so when he saw the tender trees and shrubs,
When I was burned by some unnecessary fires in a quarter, I feel very sad. Those fires are not negligent smoking
It is caused by almost all of them to enjoy wild lives in the park, cooking eggs under the tree.
It is caused by children. Sometimes, the fire is too strong, and the fire team must be extinguished.
In a corner of the park, stand up with a sign, anyone will be fired in the park, will stop or be arrested
stay. But the brand is standing in a remote corner of the park, few people see. There is a riding police, he should take care of the public.
The garden is just right, but he has not duty, the fire continues to spread in every season. Once, Carnegie ran away
In front of a policeman, told him that there is a fire spread in the park, I hope he quickly informs the fire team. But he actually
I don't care about him, this is not his business, because this is not his tube! Carnegie is very disappointed, so come back to him.
When you go to ride in the park, its behavior is like a self-seized administrator, trying to protect the land. When you start
Waiting, he will not try to understand the children's views, I have a fire under the tree, I am very happy in my heart, eager to do pieces.
Good things, the result is wrong. He always rides in front of those children, warned that they may be because of public
Listening to six in the park, and it is put into prison. And commanded them to extinguish the fire with the authority; if they refuse, the threat will arrest them. Carnegie said that he is just a feeling of venting some kind of feeling, he didn't think of them.
the opinion of.
The results of it? Which children have obedient, and the heart is not willing to succumb to resentment.
After the Carnegie ran through the hill, they were likely to ignite the fire and immersed the entire park.
With the growth of years old, Carnegie has a deeper understanding of the people to people, becomes more smooth, know more
Have to look at things from others. So he no longer underdened, he riding the horse to the front of the fire, said below
This paragraph:
"Do you have a good time? Children, what do you want to cook? ... I still like the fire in my childhood.
Still very much now. But you should know that the fire in the park is very dangerous. I know that you will
Very careful; but others can be so be careful. They are here, seeing you rose a fire; therefore they also
After raising the fire, and then I went home, but I didn't turn off the fire. The result was burned to the dead leaves.
If we don't have much care, we haven't even a tree here. If you rise this fire, you will be entered.
Inside the inside. But I don't want to be too arrogant, sweep your happiness. I am very happy to see you very happy; but can you
Please immediately open the dead leaves next to the fire, and use the soil before you leave, a lot of mud
Earth, cover the fire, you are willing to be willing? Next time, if you still want to play, can you trouble you?
Changed to the head of the hill, just in the Sharpit? In that spring, it will not cause any damage ... I really thank you,
Children, I wish you a happy. "
This kind of saying has a very different effect! Let those children are willing to cooperate, they don't worry, don't hate. Them
It is not forced to accept commands, so that they keep face. They will feel comfortable, we will feel comfortable
Point, because we first consider their opinions, then take care.
When the personal problem becomes extremely serious, from the perspective of others, it can also slow the tension. Australia
The South Wales of Elizabeth Novac has not paid a staging payment of the car. "In a star
Five, "she report," responsible for a man who bought a car installment account called, telling it.
I said, if I have not paid a hundred and twenty-two dollars in Monday, their company will take a further line.
move. I have no way to raise money on the weekend, so I have heard it when I received his call on Monday.
It's good. But I didn't lose my temper. I looked at this thing with his point of view. I sincerely sorry to bring him
A lot of trouble, and because this is not my first expiration, I said that I must make him the most headache.
customer. But he raised several examples, saying that some customers sometimes do not speak, sometimes the full lies, more often
Some is to avoid him and don't meet him at all. I don't say a word, let him spit out of his heart. Then there is no need at all
I want to ask, he said that even if I can't pay the amount owed immediately. He said that if I pay first at the end of the month
He twenty yuan, and then paying the rest of the owed by him, there is no problem. "
Tomorrow, when you ask anyone to take the fire, or ask him to buy your product, or ask him to donate 50 yuan to the Red Ten
Before the word, I will stop, close my eyes, try to think about the whole thing carefully from someone else's point of view? Ask yourself: "Why should he do this?" Yes, this takes a lot of time; but this can make you a friend, get
To a better result: reduce friction and difficulties.
"Before I met someone, I would rather take more than two hours in the sidewalk in front of his office." Harvard business
The school's Tangham dean said: "Not willing to rank into his office, there is no clear concept in your mind, don't know
What should I say, I don't know him - according to my knowledge of interest and motivation? - What will I return?
answer. "
This pass is too important.
If you are reading this book, just learn one thing - often think about from others, and from you
Observe things with others - If you learn this from this book, you will easily prove it is
A new milestone in your life.
Therefore, if you want to change people's opinions, don't hurt your feelings or cause hatred, please follow the rules: "Try
Honestically, from other people's point of view. "
Carnegie asked everyone, you don't want to have a magical short sentence, you can prevent disputes, remove bad feelings,
Create a good will and make him pay attention to listening?
If you think, please start this way: "I don't blame you for this feeling.
If I am you, there is no doubt that my idea will be the same as you. "
As such a paragraph, it will soften the old nuts of temper, and you can have a hundred points when you say this.
The sincerity, because if you are really that person, of course, your feelings will be the same as him, we can
Description.
Taking Alekong Peng as an example, assume you have the body, temperament and thought of Yarkar Pengpeng, assume you have him.
Those environment and experience, you will be exactly the same as him, and you will get his kind of end. Because, it is these things,
Only these things have made him a face.
For example, you are not the only reason for the snake, your parents are not a snake. You can't kiss a cow,
I don't think that the snake is the only reason for sacredness because you are not born in the Indian family in the river bank.
Each of us is an idealist, I like to find a good reason for what I do. So if
To change others, you have to provoke his noble motivation.
In fact, everyone you meet, even the person you see in the mirror, always see yourself very
High, when you are self-evaluating, always think that you are a great man, and it is unselfish.
Pierrer Tmorgen said in the analytical book, a person is going to do something, usually for two original
Because of the true reason, the other is the reason why it is very pleasant.
Everyone I have thought about the real reason, you don't need to emphasize it.
However, each of us is idealist in the heart, always likes that good motivation. because
Therefore, in order to change people, you must provoke their noble motives.
Nothing is that it can be applied to any situation, and there is no matter if it is valid for all people. If you
The current results have been satisfied, then why do you want to change? If you are not satisfied, why not try?
Carnegie made everyone a true story of his previous student James Thomas:
Six customers of a car company refused to pay the service fee. The reason for this is not every customer to the whole service.
The fee is represented, but each person claims to have an error in an account. Every customer works in every service
Every time I gotten it. Therefore, the company knows that the service work has indeed done, and they explain this to the customer. This is the first error.
The following is the step of resolving these expiration accounts for the company's loan unit.
Do you see if they will succeed?
1. They visited every customer, directly telling him, they are to charge an expiration.
Accounts.
2, they understand that the company is absolutely and unconditionally correct; therefore, he - customer - is absolutely no
Piece.
3, they hinted that the company's understanding of the car is much more deep. Therefore, what else is it argued?
4, the result: they quarreled.
Can these methods make customers feel satisfactory, and make the accounts to solve? We can go to yourself.
Reply. Things have developed to this point, the loan manager intends to fight the lawsuit. Fortunately, this matter has caused the general manager's note.
meaning. He investigated the customers of these owed, and found that they used to pay the account soon and enjoyed a good reputation.
There must be something wrong here, and the payment party has a big mistake. So he called James Thomas.
Let him charge these "unable to recover the account".
Hereinafter, Mr. Thomas is taken.
1. "I went to visit every customer," Mr. Thomas said, "It is also to charge a time.
Expected accounts, and we know that this amount is absolutely correct. But I don't mention it at all. I explain, I am ordered.
See what company has done, or forgets. "
2, I understand that there is no opinion before I have listened to the customer's instructions. I tell him, the company
It doesn't think it is absolutely no mistake.
3, I told him that I was only interested in his car, and he has aware of his own car than any other in the world.
People must be deep; he is the authority in this area.
4, I let him try to talk, I listen to him, showing very interesting and sympathetic, this is what he needs
It is also what he is looking forward to.
5. At the end, when the customer is in a suitable mental state, I think this is fair.
transaction. I resort to his noble motivation. "First," I said, "I hope you understand, I also think this matter
Improper. A representative of our company has brought you inconvenience, making you feel unhappy and angry.
I am sorry for this matter. As a representative of the company, I especially solemnly apologize to you. I'm here
Sitting for so long, I also listened to your instructions in this, so I can't help but impress your fairness and patience. right now,
Since you are just just a fair and patience, I want to ask you to do things for me, this thing can be better than anyone else,
It is also more than others, there is a bill of bills, I ask you to make a valuation of this bill, I think
If you are the chairman of our company, you will do this. I let you decide, how much you said, how much you are. "
Do he evaluate those bills? Of course, then do it, and generous. Those bills from one hundred and five respectively
Ten dollars to four hundred dollars will not wait. Do those customers pay the highest? In addition to some of them have problems with one
The project is resolutely does not pay for a penny, and the other five people pay the highest amount! And it is happy that two afterwards
Within one, these six customers have ordered our new car.
"Experience tells me," Mr. Thomas said, "The most appropriate party is before, before it is not available to customer.
Law, that is, assume that he is sincere, honest, and honest, once he believes that he is right, he will be willing and willing
Urgent to pay the arrears. In another possibility, people are very honest and hope to shine their responsibilities. There are few exceptions to this rule, and I am convinced that even those who are fraudulent are most cases.
Inly, there will be a more favorable reaction, as long as you can make him feel, you think he is honest, honest and just. "
So if you want people to accept your way of thinking, please follow this rule:
"Responding to the noble motivation."
In contrast, when the face accuses others, only the opposite of the other party; and cleverly hint the other person to pay attention to himself
The error will be worn by love.
Charles History had once passed his steel plant, which was noon. He saw a few workers are pumping
Smoke, and there is a big signature on top of their head, which is "prohibiting smoking". Shi Cather does not point to the card
Submail, "Do you not know?" His approach is that he walked over, he handed a cigar for each person.
"All, if you can get these cigars outside, I am really grateful." Workers immediately knew
Violation of a rule, because he does not say a word for this matter, but gives them a small gift, and make them
Conscious is very important.
John Warnamek has also used the same skill. Warner Meth went to him every day to patrol over the big store in Philadelphia.
Once he saw a customer waiting for the counter, no one pays a little attention to her. What are the salesmen? they
Another head in the far on the counter is squeezed into a bunch of each other and laughs again. Warner Mek does not say a word, he silently drilled to the counter
Behind, he will hear the female customer, then give the goods to the salesperson packaging, then he will go away.
Officials are often criticized to receive people, they are very busy, but sometimes, because the assistant is overprotonize him.
The supervisor, in order not to make the supervisor to see too much visitors, resulting in burden. Carl Lanford, in the place where the World of Disney
- Orlando City, Florida, is a market manager for many years. He often warns his subordinates, let the people come to see him.
He claims to implement "opening policy". However, when the people of his community came to visit him, they were blocked by his secretary and executive officers.
Outside the door.
Finally, the mayor found a solution. He dismantled the door of the office. His assistant knows this
Things, since then, the mayor truly "administrative public".
If you do not provoke others, change him, as long as you change two words, you will have different results.
Many people have praised each other before they start criticism, and then they must include "but", and then start batch.
Comment. For example, to change a child's reading, we may say this: "John, we are really
You are proud, your semester achievements have been made. 'But' If you have an algex, you will be better. "
In this example, John may feel very happy before hearing "but". I will doubt this right away.
Credibility of thumbs up. For him, this approval just to criticize a well-established lead. Trusted
The degree is misinterpreted, we may not achieve the goal of changing his attitude.
This question can be easily solved as long as "but" changes "but". "We really are proud of you.
John, your semester achievements, and as long as you continue to use work next semester, your algebraic results will be higher than others.
. "
In this way, John will accept this approval, because there is no failure to follow, we have indirectly
Let him know that we want him to change the behavior, and more hope is that he will try our best to achieve our expectations.
For those who are very angry with direct criticism, indirectly let them face their own mistakes, will have a very magical effect. Maggie Jie in Wenhak, Rhodes, mentioned in Carnegie courses, she makes a group of lazy construction
People, cleaned the surrounding around the surroundings after helping her of the house.
In the first few days, Mrs. Jie went home from get off work, and found that the courtyard was sawing the wooden dandruff. She didn't go to the workers
Protest because they work well. So wait until the workers gave, she picked these broken wood blocks with the children.
And completely stacked in the horn. On the next morning, she called the leader to say: "I am very happy that the grass last night.
It's so clean, but I have not made a neighbor. "From that day, workers push the wood chips every day,
It is also coming to see the grassland every day.
Between the reserve soldiers and regular military trainers, the biggest difference is the haircut, the reserve soldiers think they are old
The people, so very hate to cut their hair short.
The US Army's 542th school of the scholard, Harley, when he brought a group of reserve officers, he wants
Ask yourself to solve this problem. Like the president of the front of the previous regular army, he can screamed a few or threaten them to his troops.
But he didn't want to say it directly.
He said this: "Mr. you, you are all leaders, you have to play an example for people who follow you. You
We should understand the provisions of the army about the haircut, I have to go to the haircut today, and my hair is shorter than some people's hair.
too much. You can take a look at the mirror. If you have an example, do you need a haircut? We will help you.
Arrange the time to the battalion bar. "
As a result, it is expected. There are a few people who have seen it in front of the mirror, and then start according to regulations.
At the time of the second morning, the Kaersi official said that he had already seen that some people have the temperament of leaders in the team.
On March 8, 1887, the greatest moving pastor and speaker Henry Wald Bibiger, the world, his Wei
As the Japanese said, he changed the whole world. Just that Sunday, Lehman Abert was invited to those
The pastor who wronned the death of Bibiger. He is eager to make the best performance, so he wrote his preliminary.
Also changed, changed and wrote it, and was carefully equipped like a masterpiece, and then he read him his wife. actual
On, he wrote very bad, just like most of the speech. If her wife is not judged enough, she maybe
Will say: "Lehman, is really bad. You will make all the listeners fall asleep. I'm thinking about a hundred books.
of. You have already picked it for so many years, there should be better understanding, see why you don't look at the old man.
Is it like a normal person? Why don't you express nature? If you read such a thing, you will only
Take it. "
She "maybe" will say this, and if she is really so, the consequences can be imagined. So she
Just say, this speech will be an excellent article in the "North American Comments" magazine. In other words, she said
Praise this speech, but at the same time, it is very impressive. If you spend a speech, you will not have a good effect. Leman
· Abert knows what she means, so she will tear his carefully prepared, and then don't even need notes when he said.
To change a person without hurting the feelings, don't cause hate, please follow the following guidelines:
"Indirect remind others to pay attention to his own mistakes."
Carnegie has studied people's nature, which is the foundation that is in people. I know myself, I know someone else.
We can live with others well.
Clearly understand the situation facing itself in the negotiation process.
This is essentially the "trial time" of the predecessors. Whether it is in the preparation stage of formal negotiations or the actual process of negotiations, no matter what the negotiation is a moment, it is a lot of time, and regardless of the content of the negotiations is simple.
Still change, as a negotiator, you must remember a little: Which one is I am in? I
Is it in an advantage or is in a disadvantage? If it is an advantage, how much is it better than the other party? If it is a disadvantage, then
What a few more than the other party "infer"?
To this end, you must learn from all differences, a variety of different perspectives to investigate all content involved in negotiations.
And related elements.
Jinlian Company is a long-lived and highly strong brake pipe manufacturer. Rigo Automobile Factory is one
Home has established a 5-year small car factory, but many parts are purchased from foreign imports or out of the unit, especially
The vehicle tube is available from Jinlian Company for a long time. In the new year, although there are other companies to sell the Liguo Automobile Factory
Vehicle management, but quality and reputation is not as good as Jinlian. The Rigo Automobile Factory has a superiority of many companies supply.
Low price, with the threat of interruption of cooperation if no price cuts.
However, Jinlian, which is very familiar with the competition method between peers and market status, is not moving, because Jinlian is not
It is often clear that he is in this invisible negotiation - absolute advantage. As a result, Jinlian Company not only insists on the original.
The price, and also put forward new conditions that are completely conducive to their own payment, delivery period, etc. After a strong
Soft Rigo Automobile Factory can be said to be smart and smart, except for the old man, there is no room.
However, if the assumptions of the opposite situation are performed, that is, if Jinlian Company has not fully recognized his advantage
Bit, lost confidence, panic, one sentence, it is underestimated your strength, then it will never dare to tough
The attitude is persistent to his position, and the opponent has a strong counterattack. This negotiation is certainly impossible to be so short.
This is a protocol that is conducive to Jinlian Company.
Negotiators, please remember your mind: know yourself and know each other.
