1. The needs of the portal
Enterprise information construction has always been driven by two engine drives by management needs and technologies. From the perspective of management requirements, the emergence of new management ideas and management methods, the problem that the company itself encountered in the production and operation process is to solve the main driving force for promoting enterprise information construction. Because management of the grades and organization of management, the information system is carried out around different management stages and management functions, such as procurement systems, production systems, sales systems and financial systems, etc., these systems are designed into a complete business chain One management unit.
From the perspective of technology, due to the imbalance of technical state, the experience of various manufacturers and services, to the platform, tools are not uniform, and the management process and management system are deleted, so that each information system is between Compatibility and integration becomes a problem.
These issues of corporate informationization, resulting in a general phenomenon that is the issue of "information island". Solve the integration between "Information Island" is a hot topic at the current IT world.
On the other hand, with the extensive application of the Internet in the enterprise information system, enterprise information systems extend from employees and corporate management decision makers within the enterprise, extended to enterprise external suppliers, partners, and extended to customers and agents. . By e-commerce, new business applications are companies must consider. The e-commerce system interacts and information sharing with internal information systems (such as financial management, ERP systems, and OA systems, etc., making a significant feature of information construction in the Internet.
Solve "Information Island" issues and internal and external network interactions, the IT industry solutions have experienced solutions from system integration (SI) to enterprise application integration (EAI) to develop to enterprise information portal (EIP-Enterprise Information Portal).
The intermediary integrated management support platform and business support platform is the EIP system. Enterprise Information Portal is an application, which enables companies to associate various information and knowledge stored within the enterprise and outside, enable corporate employees, customers, and partners to access their desired personality from a single contact point (TouchPoint). Information.
There are three purposes of enterprise information portal:
Single access: Accessing through a browser or other mobile device; application integration: integration of an existing application system; personalization: Personalized information or interface representation is provided for different users.
2. Corporate knowledge portal concept
Enterprise Knowledge Portal (EKP) is a new expression of EIP. The EKP is more concerned about the internal employee and information content of the enterprise. It is the combination of knowledge management system KM and enterprise information portal EIP. In general, EIP is more concerned about the integration of business processes and internal and external networks. Enterprise Knowledge Door EKP is a unified entrance of the relevant topic's daily work, and employees can easily understand today's latest news, the work content of the day, complete the knowledge required for these work. Through corporate knowledge portal, any employee can contact other members in the work team in real time to find help, experts or quick connection to relevant knowledge. The use of corporate knowledge portals is an employee employee, its establishment and use can greatly improve the knowledge sharing within the enterprise, and thus improve the work efficiency of enterprise employees. Enterprise knowledge portals have integration of information integration, knowledge classification, personalized display and system resource management.
Application and data integration
Since enterprise information may be saved in a variety of data formats, the knowledge portal must provide enough information retrieval, information sharing capabilities. EKP uses a web browser interface that is simple and practical. All users can access the information they need through a single interface, ready-to-enterprise home page. For enterprise applications, this is a thin client application model. System maintenance only needs to be performed on the background server, which can quickly upgrade, which reduces maintenance costs, and convenient users.
Knowledge classification and content management
Information extraction, classification means automatically takes out metadata from various information sources in the portal and helps users identify relationships between various information. Information can only be shared and propagated only by extracting and classifying. EKP can access all information through a single channel by integrating an existing application system. This integration is not simply adding web links to the page, but through integrated methods to integrate the original applications through a core component server to get relevant data and information in other application systems. personalise
The information displayed by the EKP interface can be customized (ie personalized), providing personalized services for users of different roles. This personalization feature saves the user's time and provides security guarantees because they can only see information they are interested or their permissions access. For example, a manager can quickly handle emergency information on the day, while business analysts can mine different levels of information when making such as detailed financial or supply chain optimization analysis.
System management integration
The portal system uses a unified account management to use the directory service system (such as MS AD and LDAP), which enables consistent user accounts and passwords, and log in to the enterprise all information systems, including the knowledge management system. The portal system utilizes the control and personalized knowledge of the permissions, allowing businesses to provide integrated information services for internal employees, partners, and customers with consistent information portals and login places.
3. Enterprise knowledge portal system Enterprise Knowledge Portal System EKP IT implementation includes three levels: 1. Core cores of enterprise knowledge portal system is an enterprise knowledge management (KM) system and other information systems. The KM system provides basic services for EKP, including corporate knowledge resource management, implementation of knowledge management process (knowledge recognition, collection, organization, sharing, promotion, application and innovation dynamic processes), the strategic environment (strategic planning, organization, Culture and evaluation, etc.). The KM system needs to discover through EAI and knowledge, and data sharing is performed with other IT systems, and application and data integration are implemented. The basic services of the knowledge portal include: experience knowledge management: case management, knowledge documentation, work summary, expert network, training system, test system; transaction collaboration management: standardization system, approval process, briefcation, personal workbench, teamwork (Teamroom Organization of cultural management: internal forum, online survey, greeting card system, electronic journal, employee activities, cultural windows; information release management: home management, news system, email; system maintenance management: system configuration library, proactive system, login configuration Library, network domain search, help system; optional expansion module: personnel file management, ISO document management, contract management, book management, technical support; knowledge management tools: CKO toolbox, knowledge promotion, knowledge map, knowledge evaluation, knowledge audit. Extended portlet: Use the portlets and Blue Ling extended portlets with IBM platforms, which can easily extend enterprise applications, including MS Exchange Server integration, Lotus Collaboration Component Integration, and stock, weather forecast, flight information, etc. Real-time and quick customization. 2. The basis of enterprise knowledge portal system EKP is the technical platform for the EKP middleware. The technical platform of EKP and EIP is consistent, which is the intermediate part of the portal system. Lan Ling's EKP system is based on IBM WebSphere Portal Server product, providing an enterprise middleware, personalized server, directory management, security management, data integration, and development tools such as an enterprise portal system. Station component. 3. Enterprise knowledge portal system EKP applications are integration of intellectual management systems based on portal platforms, including knowledge performance (unified portions and personalized customization), system management (account unity and login SSO), knowledge integration and sharing, Integration of collaborative processes. 4. How to plan and implement knowledge portal system in corporate knowledge portal systems is the real issue in enterprise information construction. According to the IT implementation and model of the above knowledge portal, we believe that the premise of implementing knowledge portals is the integration based on the corresponding knowledge management system and other information systems, the so-called portal is "set the big." The method and steps of implementing knowledge portals are:
