In the ripple circle, we often hear the terms such as "zero defect", "6sigma", and many people have regarded these myths as their most demanding goals. From my own understanding, these are just a kind of thought, a "first thing to do things" is the idea that I can't reach, and it is not allowed. No matter which company, the only purpose of operating is profitable, and it is to maximize profit. So, how do we achieve the maximum profit? Is it a product of zero defective? Not! It is a happy customers, and take the initiative to give you. Some people say that the product is good, and the customer is willing to pay for it. This is not absolute. Before discussing, you will explain two concepts: product quality and product quality. "Product quality" refers to the extent of product quality. "Product Quality" refers to the degree of customer satisfaction. This is the concept of your own definition, just for your convenience. Between the two are different concepts, although there is some connection. For example, we bought a TV, possibly materials and components are very good, 100 years can be used, indicating that the quality is good. But the TV does not provide and DVD interface, we need this feature very much, then you may not be very satisfied. Furthermore, if the price is very high, after-sales service is not good, it is even more dissatisfied. We often have such misunderstandings in software development. For example, develop almost perfect processes, a bunch of norms, full table record ... When executed, QA is coming, and the design must be reviewed, not allowed to take and take. There are still few slight bugs left, how can I release it? For a while, the project manager came again, pointed to a programmer: "Is the XXX module get it?" The programmer touched his nose, huh, huh, "I have been early, the program is a kind of art, and one of the points is too long. It is too short, and the powder is too white. Slow alive carving! ". The project manager tells the boss to the situation of QA and programmers. The boss only said: "Take them X (咔嚓)!" Don't write, I am going to work, continue writing, I will be x! "
[Jacob Supplement]
Write too rushed, or tell you a truly story. Just at the reply with the second degree, the organization reply was the department of the organization of the Department of Behavior. It used to be a pre-county, and now it is going to be a teaching. The topic of my defense is about training, and his problem with almost a training theory did not ask me, I asked me three questions: "If there is no money, how do you organize training work?" I got; "How to let you The boss is willing to train the pocket "I am a stunned;" Do you know that training is to make money or lose money? "I almost .... Finally, he said, "You, I have entered the society, I am most worried, you don't understand" money "... Anything does not lose money."
This story has always influenced me, I hope you can absorb some points from it. If one day, you have succeeded because of this story, don't forget to ask me to eat, share your success.
