In the past, domestic enterprises mainly focus on the construction of internal business management systems and enterprise external websites. How to organically combine these two seemingly isolated directions, realize information sharing, system integration, and decision analysis support between enterprises, foreign business systems, is the next goal of enterprise information construction. As a business knowledge management IT architecture based on knowledge management ideas, the business knowledge portal (EKP) of the unified entrance is an important means of achieving this goal. It is increasingly attached to the majority of Chinese companies that are actively practicing corporate informationization.
The company's understanding of knowledge portals is to meet with the information portal. As the front-end of the enterprise information system, the important role of the enterprise information portal in corporate information management is already vision, and it is already a vision. However, the important role of corporate knowledge portal in corporate knowledge management is that it has no unfortunately compared with corporate information portal!
Why do you say this way? This is because knowledge management is more focused on the interaction of people and machines than information management. In knowledge management, the proportion of people's factors is subject to the previous period. After all, knowledge can only become real knowledge only after being retrieved and understood by people. One of the authorities of knowledge management, Dr. Yogesh Malhotra said: Knowledge Management is pursuing "information technology" information technology and information ability and people's creativity and innovative mutual promotion. "For information, people may also resist Store, personally go deep into each information system, and a manner retrieves the information you need. However, this situation has changed in the knowledge management phase, there is an essential change. Because of the mutual connectivity inherent, people are eager to be able to deliver knowledge, integrated, and quickly jump. As a collector of multiple dispersed knowledge management systems, corporate knowledge portals naturally undertake this heavy burden and play the characteristics of the portal.
With the popularity and in-depth of corporate knowledge management, corporate knowledge portals will become an inevitable trend of enterprise information construction!
IT manufacturer disputes enterprise knowledge portal market
The EKP is based on portal and knowledge management, and is the integration of many ideas in the past 20. It is also an integrated application of current popular multi-technology.
At present, domestic in the theoretical research of corporate knowledge portal technology and ideas, has been recognized by Japan, Korean experts, and realizes the establishment of international advanced theory and method. In terms of product and overall solutions, there is currently the main market share of IBM, Oracle, BEA, SYBASE, SAP and PeopleSoft, etc., Samsung, Fujitsu, etc., also followed. There are also many software vendors in China to launch or prepare their own EKP.
First, corporate knowledge portal products
Portal products refer to software products that provide portal functions in the enterprise portal software system, that is, "Portal Servers". Since the concept of "portal" has been deeply rooted in the heart, such as the original "portal" (application portal and information portal), the portal on the market The products have long been dazzling. Throughout these manufacturers, there are such a few categories:
Pure portal suppliers, such as epicentric, Plumtree, and Viador; basic software vendors, such as IBM, Oracle, BEA, Sybase, and Microsoft, etc. To integrate their corresponding search / classification / indexing solution;
Content management suppliers, such as Documentum, Interwoven, Imanage, Instranet, and OpenText, also join the portal market; suppliers of CRM and ERP software, such as BroadVision, Vignette, SAP and PeopleSoft also play an important in the portal market The role, the portal must be integrated with their application systems to meet the needs of companies that use these applications; EAI (Enterprise Application Integration) scheme suppliers, such as Tibco, etc. also provide portal programs. It can be seen from the above, many portal products are provided for building an enterprise application portal or enterprise information portal (this is because there is no "corporate knowledge portal" this concept), which uses these traditional portal products. Building a corporate knowledge portal, but does not reflect the characteristics of knowledge management.
At present, there have been some companies that have been engaged in knowledge management software, have launched a portal product specially applicable to corporate knowledge portals, and briefly introduce as follows:
1, IBM Lotus K-station: Knowledge management, business collaboration can be well completed, can be seamlessly integrated with the Lotus Series Knowledge Management and OA Products, and the development workload is small. This product has been integrated into IBM's WebSphere Portal family to achieve more powerful features;
2, Microsoft's SharePoint: Can match Microsoft's own knowledge management products, but it is not easy to integrate with mainstream enterprise applications;
3, SAP Portal Product: Although it does not provide the function of the application system, it can be integrated with mainstream applications, such as SAP, Oracle, Siebel, etc., and now you can now use some mainstream office automation, knowledge management. Product integration;
4, Exact's E-Synergy: In fact, it is a set of knowledge management, human resource management, financial surveillance, logistics management, workflow management, customer relationship management, project management, has implemented many of Portal's functions. You can implement internal and external sites, Custom Portal, Reseller Portal, Employee Portal and other functions, for knowledge-intensive companies, is a very good choice.
Second, corporate knowledge portal solutions
There are two ways to create a corporate knowledge portal, one is to implement, first build a variety of enterprise knowledge management systems or information systems, implement some functions of knowledge management, such as content management, real-time exchange and collaboration, project management, business Intelligence, etc., etc., etc. have been effective, and then use the portal products to create a corporate knowledge portal, integrating the original dispersion system, constitute a complete enterprise knowledge portal system; another method is one step, usually a set Enterprise knowledge portal solutions, constructing the entire corporate knowledge portal system one-time.
related information
Corporate knowledge portal market demand status
In recent years, portal technology has been adequately used in IT fields in an unparalleled development momentum. The most advanced EKP in the portal software is also highly concerned by the global IT industry. In foreign countries, especially in the United States, the start of EIP has been started from 1998. At present, many large companies have established a personalized EKP, and implementing the company's knowledge portal strategy is included in the schedule of many large and medium-sized enterprises. Compared with foreign countries, domestic understanding of corporate knowledge portal concepts is very small, and companies planning to establish a business portal are more minimal. However, due to the rapid development of the Internet in China, there are also a few Chinese companies, especially some consulting and service enterprises have established their own knowledge portal, providing comprehensive knowledge services for their customers, employees and agents, and obtain Good benefits.
Test Center's Test Center has collected EKP as the second in IT technology, which is concerned in 2001. The US Garner also released the remarkable technology between 2002 to 2007, which is the most influential 5 technique for the company, including EKP.
Reports of an authority announced that in the next five years, with more companies to know how to use Knowledge Management (KM) software to improve their value, knowledge management software and service market will show vigorously growth momentum. By 2006, Western Europe's knowledge management market is expected to reach 2 billion euros (about 16.1498 billion US dollars), an increase of 24% compared to 2001.
This institution is expected to grow in the entire software and service market, the fastest growing will be knowledge management access software (including intellectual capital management and corporate knowledge portal), training and outsourcing services.