Microsoft's Mappoint Web Service uses the Unicenter solution to monitor its Web services performance and availability
"In the highly competitive service business, Microsoft's Mappoint business unit pays attention to our customers with personalized support and maintenance. By using Unicenter Web Service Distributed Management, the Mappoint business unit can provide detailed, personality at all stages of customer development and production cycle Help and analysis services. "- Jeff Carson, Microsoft MapPoint Business Department Operation Manager
Microsoft Map Information Web Services (Microsoft MapPoint Web Service) is in a leading position based on the Internet platform ---- Mappoint is a business unit of Microsoft, providing XML-based Web services. Developers can integrate their location-based services (such as: map, driving guides, and approximate search) to their application and business processes. When you use maps or navigation services on any Microsoft or Microsoft partner, the MAPPOINT Web service is available to provide users with the information you need.
---- Use standards such as SOAP and XML, Mappoint Web services allow any developers to easily master location solutions without having to have any map knowledge, and there is no need to develop expensive, custom integrated software. Microsoft Partners Developers Creating an Mappoint Web Services-based application using the programming languages they have mastered (for example, Java, Perl, and Visual Studio.net). Using the Mappoint Web service, developers can also create the same application for a large number of PCs and mobile devices.
Easily monitor the infrastructure - Today, Mappoint Web services is one of the best SOAP-based Web Services' on the Internet today. It can handle more than 1.5 million business a day. From a high business handling amount, it is clear that many people need this service to be available, reliable and superior.
---- The MAPPOINT business unit has used tools for infrastructure performance and availability management, which can check if the host is in operation, the performance of the hardware, and the usage rate of the CPU. The Mappoint Business Department has completely hidden the infrastructure, but it seems that an important element is still lacking: When the real transaction occurs on the Web service level, the ability to monitor it is lacking.
Monitoring Web Service Layer ---- Unicenter® Web Service Distributed Management (Unicenter WSDM) provides users to analyze Web service performance (including: response time, transaction volume, system error), raise this management capacity to a new realm .
---- Before using the Unicenter WSDM, the Mappoint Business Department can know if the Web service layer has a general resource usage problem, but it is impossible to know the details of the problem. Lack of clear understanding of the working conditions of the .NET server units may affect the overall performance and availability of Web services, and Mappoint Web Service provides users with 99.9% of the promise of availability, also faces risks. Now, after the Unicenter WSDM, the Mappoint business unit will receive a proactive alarm when it detects a problem with the Web service layer, and can quickly locate the problem.
---- With this ability to clearly understand the work of the .NET server, the Mappoint Business Department is now able to take steps to improve the performance of the .NET server cluster. For example, if a partner error writes an error XML sequence, the Mappoint Business Department can see the error SOAP message, which helps the business unit to accurately identify the method of the partner to correct; or when the response time is exceeded When the range, IT staff can know and make corresponding processing. Easy to install, automatically configure, shared data ---- UnicenterWSDM uses web-based interfaces, so you can access anywhere. Installing and running Unicenter WSDM is a simple thing, just installing software, and let it automatically discover Web service software within the company. The MAPPOINT business unit can then use the Unicenter WSDM to automatically configure the performance threshold of the demand and calculate the base level performance threshold for each Web service. Thus, the installation and configuration of Unicenter WSDM is complete, and the Mappoint Business Unit can adjust these initial settings at any time.
---- With these capabilities, UNICENTER WSDM can automatically provide visualization, and manage the web service layer of the infrastructure in the Microsoft .NET application server environment.
Keep customer satisfaction ---- As the one of the commercial agreement with Web Service Partner, the 'Service Level Agreement' (SLA) provided by Mappoint Web Service with Web Services is guaranteed to 99.9% of Web service availability, but also guarantees API performance response of each map. Time is less than 1 second.
---- Using the Unicenter Web Service Distributed Management, the Mappoint Business Department expects its API to reach more detailed and managed. Using this new ability to monitor the performance and availability of web services, the Mappoint Business Department ensures that each requirement to meet the level of service, and more important is to provide customers with the best service.
