How to make good use of talk skills
"World Business Review" ICXO.com (Date: 2004-10-28 11:01)
The main points of general speaking skills are: seize the key points (communication theme specific, streamline). Speed moderate (no urgent counseling). Keep smile (reach out and not smiling). The view is colored (see the other party's reaction to adjust the speech). Indirect points out the other party's error (everyone loves the face). Good use of adjectives (enhance speaking effect). Calling the name and title of the other party (expressing intimate and respect). It is good at the topic with the other party (everyone has a proud achievement). Dismissal confused words (such as Ten and 4). Pay attention to speak politeness (more "," "Thank you" and other polite words). Avoid hesitation (let the other party have a talk opportunity). Listen to the other party (can grasp the language and focus of each other). Clearly communicate the message (let the other party know about information). Maintain a suitable conversation distance (adjusted by interpersonal relationship). Talking in a natural posture (no chamber). Communicate with a low and stable attitude (general people hate the arrogant). Reprimanting and finishing the other party (when the other party is unclear). Invested in the other party (integrating into the other party). Adjust the tone in a timely manner (causing the other party). The time required for pre-planning communication (the target is reached at the class). Let the other party can speak freely (to create a relaxed open atmosphere). Tip each other you want to listen (express your own will). Confirm the key issue (avoiding the future disputes).
