(Continue to the previous section)
Determining your customers' third question is: "Who is my customer?" In your career, in order to survive and grow, you have to meet who needs? Of course, your first customer is your boss, which is the person who issued a payment check. The fundamental responsibility of your job is to ensure that he or her fundamental needs. Do you know what these needs?
You can define anyone who rely on your success, or you rely on anyone who has been successful. Under this definition, your colleagues and employees are also your customers. Everyone around you, or everyone helping everyone, they are your customers in a sense.
Who is the customer on your surface - the customer who uses your product? This is a key point for business success. Accurate identification of surface customers is critical to every element of the strategic plan, and their satisfaction determines your career.
What is your customer value? What special benefits are your customers get from using your product or service? What is your customer look forward to you and needs to get fully satisfied? How do your products change to improve or promote his (her) life and work?
The 21st century is called the era of customers. Customers are kings or king. The ability you identify and meet key customers is a major determinant that your life has achieved achievements and returns.
If the current trend continues, who will be your future customer? If you want to upgrade to the top floor in our own field, who should be your customers? If you want to change the way the products and services, who may be your customers? How can you improve your knowledge and skills and your ability to meet your needs?
(to be continued)
This article quoted from the "Key" book - Electronic Industry Press (US) Brian. Special Ji Shuzhong translated, may have a deletion or comment. Interested friends, you can buy the original book for reading.
This article is just used for comments or education. If there is any objection, let us know, I will immediately delete the content.
Use personal knowledge management system (personal information management system) http://china.ispacesoft.com to personal knowledge management or personal information management (address book management, document management, schedule management, blog management).
